Refunds

Your order will be forwarded to our watchmakers to facilitate automatically. We do not accept return due to the business nature that we create customized watches that are tailored made to each customer. All sales are final. This is a custom made watch done on pre-order. In rare case, please reach out within 3 days for any issue and we will provide a resolution.

Shipping Policy

• 2-4 weeks average delivery time frame globally include (acquiring watch parts and assembling the timepiece which usually take 5-7 days. )
• Out for delivery notification and delivery confirmation will be sent to you by email to ensure you do not miss the shipment.
• Ensure the contact information you have provided is correct. Our store will not be liable for lost or misdirected parcels because it is out of our control.